5 july 2018

A volatile pharmaceuticals company gets a cost-effective remote monitoring solution

Empower your cooling tower operations!

The client

Our client is an industry-leading contract manufacturer that specialises in handling volatile pharmaceuticals.
The needs
A new ORION™ water treatment system was installed by Veolia Water Technologies to upgrade the client’s existing plant, which, in the near future wouldn’t meet the required pharmaceutical standards. As part of this project, the client also wanted to address a number of logistical problems; firstly, the plant room was in an isolated location, making routine monitoring by staff inconvenient, and secondly, remote monitoring via their existing business management system (BMS) was difficult to manage and not straightforward.
The solution
Veolia Water Technologies recommended its AQUAVISTA™ digital services platform, which is specifically tailored to the client’s requirements, offering real-time, 24/7 monitoring and direct access via  a secure, private portal using a smartphone, tablet or PC. A bespoke control panel was also installed and fitted with a paperless chart recorder, to automatically capture data trends allowing engineers to use their time more efficiently.
The platform supports improved asset management and performance, leading to optimised efficiency, lower operational costs and reduced chemical and energy consumption. In addition, intelligent tools use the data to help minimise manual maintenance, as well as costly downtime and non-compliant events, by supporting a proactive, data-driven approach to plant management.
Aquavista Pharma

The results

AQUAVISTA™ overcame the difficulties associated with the plant room’s isolated location and integrating the existing BMS, providing a cost-effective, remote monitoring solution. The system is easy to manage and can be accessed by multiple engineers, who are automatically notified of any plant alerts and alarms.
The alarms are colour-coded using a traffic light system to reflect the urgency of response required and are also copied to Veolia’s technical support team, which helps Veolia to support, manage and optimise plant performance, maximise uptime and maintain production. In addition, a consistent data history will provide a good foundation for moving to predictive maintenance within a 12 month timeframe, supporting improved safety, mitigating critical issues and, ultimately, leading to better customer service and further efficiencies.
By 2030 the world population is expected to increase from 7.3 to 8.3 billion (, meaning the world’s population will need at least 35 percent more food, 40 percent  more water and 50 percent more energy.
Water and energy scarcity issues across the globe are increasing pressure on industries to reduce reliance on fresh water sources and to conserve water through enhanced efficiency, such as in cooling operations. It is key for these industries and public services to maintain efficient cooling towers production to providing cool water for manufacturing, electrical power generation and air conditioning.Aware of these stakes, Veolia Water Technologies is consolidating its expertise to provide a state of the art solution to its clients and partners in order to guarantee cooling tower production efficiency.
Digital will play a key role to allow these industries to better manage their cooling tower operations and to comply with regulations.

With a dedicated digital strategy for Cooling Tower, Veolia Water Technologies has launched new value added services for Cooling Towers to help customers and partners deliver profitable growth; to transform their challenges into new opportunities.

  • Remote monitoring of new water treatment platform; Anytime, Anywhere, and from Any Device
  • Direct access to engineers via Smartphone, tablet or PC, complementing manual control
  • Automatic and programmed alerts enable fast responses and improved operational efficiency and maintenance
  • Data collection supports process optimisation and predictive maintenance to mitigate critical issues