[     Business case listing ](/en/case-studies "  Business case listing")



 

 

 

### Introduction

**Fisherman’s Friend, a renowned family-run business with a heritage dating back to its humble beginnings in northwest England, has become a global** [**pharmaceutical**](https://www.veoliawatertechnologies.com/en/core-markets/pharmaceutical-cosmetics) **brand now available in over a hundred countries. However, international expansion brought new challenges, including the need to comply with strict FDA and MHRA regulations for purified water quality in their manufacturing process.**  
  
Lofthouse of Fleetwood, the company behind Fisherman’s Friend, sought a solution to guarantee reliable purified water for their new production facility, essential for meeting the ever-growing demand. Our experts installed an [Orion™](https://www.veoliawatertechnologies.com/en/solutions/technologies/orion) packaged water treatment system and [IonPro™ LX](https://www.veoliawatertechnologies.com/en/solutions/technologies/ionpro-lx) systems, ensuring regulatory compliance and water quality standards for all of their production facilities.  
  
Additionally, a comprehensive [Aquaservice™](https://www.veoliawatertechnologies.com/en/aquaservice) contract was employed to provide 24-hour support, further minimizing downtime and enhancing operational efficiency.

  [  ![Blue button for downloading case study](/sites/g/files/dvc2476/files/styles/default/public/image/2023/10/Download-button-Blue-EN.jpg.webp?itok=kh5HVfdf)  ](https://www.veoliawatertechnologies.com/en/download-reliable-fda-compliant-purified-water-system-fishermans-friend)  





 

 

 



 

 

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