Woman checking plant's machinery - wearing safety hat and glasses.

Aquaservice™

The performances of your water process is our business

Veolia Water Technologies works closely with you to identify and help you prevent potential risks to your organization by offering a service bundle tailored to meet your needs.
 

 

Your challenges are our concern

The last thing you need is for your water treatment system to break down when you need it. That’s why we offer you a wide range of water treatment services to maintain the performance and extend the life of your systems. 

We can make a world of difference to you. AquaserviceTM and bundled offers will help you to:

Maximize capacity, availability and system uptime 

Optimize operating costs and environmental efficiencies

Exceed safety standards and comply with legislation

Extend the life of your equipment

Maintain water quality and quantity requirements

 Deliver rapid support in the event of an emergency breakdown

What is Aquaservice?

Aquaservice is a comprehensive range of service offerings with bundled packages that can be tailored to meet your targets while keeping costs and risks under control and water and energy savings are continually optimized.

All our contracts come with Aquaservice as standard

Aquaservice includes*               

Planned preventive maintenance visits by Veolia service engineers

Minimum of two visits

System Cleaning In Place (CIP) when applicable

Access to technical support and assistance

Access to a digital library enabling data visualization and notifications of events and alarms plus automatic reporting via Hubgrade digital portal **

Preferential prices for contract customers

Single or multi-year contract

               * Subject to local capabilities. Please contact your local Veolia Water Technologies representative to confirm available services.
               ** Connected equipment only. 

Aquaservice and bundles for your industry

 

Your bundle, your choice

Flexible service bundles provide lifetime cover for your system and the peace of mind that comes with having a reliable, regulated water treatment service that you can trust. 
Customize your service package by choosing the bundles that best suit your needs.

Our recommendation

Range of on site response time in the event of a breakdown to meet your critical production needs.

  • Performance qualification maintenance contract
  • Service engineer training records and maintenance procedures
  • Instrumentation calibration
  • Full system sanitization 
  • Water sample analysis
  • Endoscopy
  • Passivation/de-rouging/de-scaling
  • Training
  • Specified consumables
  • Specified seals
  • Specified chemicals
  • Specified critical parts
  • Manual data upload and monitoring
  • Remote monitoring and alarm managed by our in-house experts
  • Access to our specialists for process expertise support
  • Data analytics, performance improvement recommendations and technical reports
  • Customizable KPIs and algorithms to monitor and predict performance
  • All parts included
  • Breakdown - priority response and labor included

*Subject to local capabilities. Please contact your local Veolia Water Technologies representative to confirm available services.
Note: additional ad-hoc services may be included based on installed system requirements.

Continuous efficiency and reliability

We are here to support you with our full-time, in-house engineers, dedicated support staff and technical support. We pride ourselves on getting our engineers on-site — at the right time, with the right parts — to deliver the right solution.

They work with you to support your business and develop a solution to your evolving requirements, no matter the size or scope of your site. Our engineers are knowledgeable and trained on a wide range of water treatment systems. With connected technologies, our experts have access to all your system information at their fingertips. From documents and applications to data trends and high-speed reporting, they have a unique snapshot of your operations, enabling them to identify and fix problems quickly. 

Two man wearing safety helmets, glasses and jumpsuits working in a factory.

Our Aquaservice™ support and bundle packages offer great value and provide a reliable service at every level, giving our customers peace of mind from day one. We work closely with our clients to identify and prevent potential risks to their organization by offering service bundles tailored to their unique needs, which helps them meet their production targets while keeping costs low and increasing resilience.

 

Celine Dronsart

Business Development Executive - Biopharma

Veolia Water Technologies 

Contact Celine Dronsart on her LinkedIn Profile

 

Connected services

Your business is unique — you have specific needs when managing water treatment. A wide range of connected services can support you with all of your water treatment related challenges. 

Two man wearing safety helmets, glasses and jumpsuits, holding a tablet, talking, working in a factory.

Mobile Water Services

A leading provider of rental water treatment services for industry. Our service allows you to have a reliable and secure source of treated water 24/7, 365 days a year.

Refurbishment

Refurbishing your existing water treatment plant is an effective way to improve plant performance and extend the life of your system, without large capital  expenditure.

Hubgrade digital solutions

Hubgrade - A combination of digital tools and Veolia expertise that make all your water processes smarter, safer and more sustainable.

Global water audits

Global water audits allow comprehensive analysis of your water cycle to uncover potential cost, energy and water savings as well as operational improvements.

Water treatment chemicals programs

A full range of process chemical, water hygiene and bulk chemical solutions. Applying our expertise to optimize the operation of your water treatment system.

Service Deionization (SDI)

High-purity water regeneration and service deionization service providing you maximum recyclability and sustainability.

Note: Subject to local capabilities. Please contact your local Veolia Water Technologies representative to confirm available services.